Frequently Asked Questions

Print Quality:  Our prints are reproductions of antiques. Although we provide you with the highest quality image, there are sometimes inherent flaws with the original print that may show up in the reproduction making it look more authentic.

Print Size and Proportion:  Displayed framed print sizes are approximate due to different proportions of the original prints.

Print Color:  We cannot guarantee that the colors shown on your monitor will properly represent the print, asvarious computer monitors display colors differently.  If you have any questions please Contact Us for clarification before you buy.  

Reproduction Printing Methods:  We use four color printmaking technology where images of an original work are processed into high resolution digital scans and then printed with archival quality inks onto archival paper.

Payment methods accepted:  We prefer payments using PayPal, U. S. Postal Money order, or Cashiers check.  Once you sign up to use PayPal, you are also approved to use most major credit cards.  All payments must clear our financial institution before an order is shipped.

About Our Products

After an item is purchased, only state-of-the-art engineered packaging designs and materials are used to guarantee that your prints are delivered without damage. We do not combine shipments on prints. Complete details and guarantees for our prints are made available only to buyers.

All prints include shipping insurance and carrier tracking information to protect against extreme cases of mishandling, theft, or loss in transit.  Because of the huge selection of frame sizes and the variations in weights, each shipment will be invoiced at the lowest carrier rate for the item, and a reasonable charge for “made for the packaging” materials and handling. We protect your investment as if it is our own.

  
 

Privacy Policy

 

Your privacy is very important to us at Ditlef.com, and we are committed to respect your complete privacy on this site.In order to provide our products and services, we will require information from you such as your mailing and “Ship To” addresses.  Any credit card or other financial information will be between you and PayPal.  In all respects, we will maintain the confidentiality of your personal information within Ditlef.com and not publish any personally identifiable information without your written consent.

An example where we may ask for your consent would be an interview with you where information is shared with Ditlef.com and we would want to share that information with others on the website or in other written forms.

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